隐私政策
weifang(以下简称“我们”或“本公司”)深知个人信息对您的重要性,并采取一切安全措施,以安全、可靠的方式保护您的个人信息。在您使用本公司提供的产品和服务时,我们可能会收集或使用您的相关信息。通过本《隐私政策》,我们希望向您解释,当您游玩我们的游戏 Mergic Realm 及其相关服务时,我们如何收集、使用、保存和传输这些信息。
我们承诺,未经您同意,不会将信息用于本政策未指明的其他用途。在使用我们的服务前,请仔细阅读本《隐私政策》并确认您已充分理解。如果您不同意本政策,可能会影响我们为您提供完整的产品功能。
一. 我们如何收集您的个人信息
1.1 您向我们提供的个人信息
为游玩 Mergic Realm 游戏和使用各项服务,您可以使用 Apple ID 账号登录进行游戏。
如果您选择使用 Apple ID 账号登录,您需要共享对应的账号标识符(如 ID)。这些信息仅用于识别和验证您的身份,帮助我们将您的游戏存档及道具数据与您的账号绑定,从而实现多设备间游戏进度的同步,避免数据丢失,保障账号安全。
1.2 授权及收集机制
在游玩过程中,部分功能的正常运行需要获取您的设备权限。如果您拒绝或撤销相关授权,您可能无法使用特定功能,但这不会影响您游玩核心游戏内容。您随时可以在手机的系统设置中撤销对应的授权。
1.3 获取信息与权限的详细说明
| 服务/功能 | 触发场景 | 个人信息/权限类型 | 用途说明 |
|---|---|---|---|
| Apple ID 账号登录 | 首次进入游戏点击登录 | Apple ID 账号的基础标识信息 | 绑定游戏数据与关卡进度,保障账号安全及数据同步。 |
| 设备信息识别 | 首次进入游戏并运行 | 设备信息 (如序列号、设备型号、Android ID、MAC地址、IMEI、IMSI等) | 作为识别用户的核心唯一标识,防止账号被盗,确保存档能准确与当前设备对应。 |
| 扫描二维码/头像上传 | 首次点击需要拍照或扫描的功能 | 相机权限,相册与媒体文件 | 用于扫描好友二维码、拍摄或上传玩家个性化头像等服务。 |
| 游戏更新与存储 | 游戏版本热更新或下载资源 | 外部存储读取和写入权限 | 将游戏所需资源包与更新内容存储在设备存储卡中,减少每次运行时的网络下载消耗。 |
| 截图与分享 | 用户在游戏内进行截图并向外分享 | 外部存储权限 | 在设备存储中临时生成并保存游戏内画面截图,以便拉起第三方应用进行分享。 |
| 广告获取 | 用户在游戏内观看激励广告 | 外部存储权限、设备定位、广告标识符 (IDFA/AAID) | 展示针对性广告,使用户可通过观看广告获得游戏内免费道具。 |
| 消息推送 | 游戏内活动更新或道具补满通知 | 系统通知权限 | 通过本地或云端推送提醒用户游戏内新活动、活动奖励以及体力恢复状况。 |
| 客服支持与售后 | 用户联系客服或反馈充值、道具丢失问题 | 账号信息 (游戏 ID、联系手机/邮箱) 以及充值交易记录明细 | 用于定位并验证账号所有权,协助追回丢失的游戏道具或进行充值退款排查。 |
| 问卷调查 | 用户自愿参与游戏内调查 | 敏感个人信息 (如性别、年龄、职业、联系方式) 及教育水平 | 分析玩家偏好,提升游戏设计和质量。拒绝提供不影响正常游玩。 |
| 实物奖励发放 | 用户在游戏活动中中奖并领取奖品 | 敏感个人信息 (收件姓名、手机号码、详细联系地址) | 仅用于为您邮寄奖品,活动结束后我们将对相关敏感信息进行脱敏或删除。 |
| 文本复制粘贴 | 复制游戏 ID、礼包码等文本 | 剪贴板数据访问权限 | 方便快速在游戏内外输入礼包码或分享复制游戏 ID。 |
| 屏幕旋转与自适应 | 运行游戏 | 设备传感器数据 (如重力传感器) | 识别设备当前的横竖屏状态,以自动调整游戏画面的适配方向。 |
| 分享/关注验证 | 点击跳转第三方社媒平台或获取奖励 | 已安装应用列表信息 | 检测设备是否安装了特定社媒客户端 (如相关社交应用),决定是否能拉起该应用并正常完成分享。 |
* 除非玩家申请注销账户,否则数据将在游戏终止服务后最长保留 180 天,随后将进行删除或脱敏处理。
1.4 征得授权同意的例外
根据相关法律法规,在以下情况下,我们可能会在未征得您授权同意的情况下收集和使用您的个人信息:
1.4.1 与国家安全、国防安全直接相关的;
1.4.2 与公共安全、公共卫生、重大公共利益直接相关的;
1.4.3 与刑事侦查、起诉、审判和判决执行等直接相关的;
1.4.4 法律法规规定的其他情形。
1.5 第三方服务组织(SDK/工具)
为保障游戏功能的顺畅实现与数据统计的准确性,我们在游戏中嵌入了第三方服务提供商的 SDK。我们确保只与注重隐私与数据安全的伙伴合作,并要求他们采取不低于我们标准的安全防护措施。
| 第三方服务商 | 第三方隐私政策链接 |
|---|---|
| Unity | https://unity.com/legal/privacy-policy |
| Chartboost | https://answers.chartboost.com/en-us/articles/200780269 |
| Admob | https://policies.google.com/privacy |
| Pangle | https://www.pangleglobal.com/privacy |
| Applovin | https://www.applovin.com/privacy/ |
| IronSource | https://www.is.com/privacy-policy/ |
| Mintegral | https://www.mintegral.com/en/privacy |
二. 我们如何使用您的个人信息
我们可能会将收集到的您的个人信息用于以下目的:
2.1 实现核心功能:按照本隐私政策的约定,使用个人信息以实现我们的产品与服务功能;
2.2 安全防护与认证:在提供服务期间,我们将使用该等信息开展实名认证、安全防范和防作弊排查,为用户提供安全的游玩环境;
2.3 数据统计与分析:统计并分析我们产品的使用情况与趋势,用于指导后续的游戏开发。该等统计结果不包含您的任何敏感个人隐私和身份特征信息;
2.4 软件更新维护:用于产品版本更新的验证与资源推配;
2.5 调研邀请:邀请您参与有关 Mergic Realm 的用户体验调查或线上活动;
2.6 账号注销处理:当您联系我们注销账号时,核实身份后,我们会立即停止使用并删除或匿名化您的个人信息。
三. 我们如何共享、转让和公开披露您的个人信息
3.1 共享
除以下情形外,我们不会将您的个人信息共享给第三方:
3.1.1 获得您(或您的监护人)的明确同意或授权后;
3.1.2 依据适用的法律法规、诉讼或政府部门的强制性行政、司法要求;
3.1.3 在法律法规允许范围内,为维护社会公共利益、您或我们其他用户的生命与财产安全;
3.1.4 依据我们与您之间签订的相关用户协议或使用规则约定。
3.2 转让
我们不会将您的个人信息转让给任何公司、组织和个人,但以下情况除外:
3.2.1 获得您的明确同意;
3.2.2 在涉及合并、收购、资产转让、破产清算等情况时,若涉及个人信息转让,我们会要求新的主体继续受本隐私政策的约束。若新的主体改变信息使用目的,我们将要求其重新获取您的明示同意。
3.3 公开披露
我们仅会在以下情况下,公开披露您的个人信息:
3.3.1 获得您的明确同意;
3.3.2 依据法律、法律程序、诉讼或政府主管部门的强制性要求。
四. 您的个人信息安全与存储
4.1 我们仅在本政策所述目的所必需的期限内保留您的个人信息。超出必要期限后,我们将对个人信息进行删除或脱敏处理,但法律法规另有规定的除外。
4.2 我们会采取符合行业标准的安全防护措施来防止您的数据遭到未授权的访问、公开披露、使用、修改、损坏或丢失。尽管互联网并非 100% 安全,我们将尽一切可能确保您发送给我们的信息的安全。一旦发生数据泄露事件,我们将根据法律法规要求及时向您通报事件情况、可能产生的影响、我们已采取或将要采取的应急措施,并提供补救防范建议。
五. 账号注销说明
5.1 您有权随时注销在 Mergic Realm 注册的账户。为了您的财产与账号安全,您可以通过游戏设置界面中的“注销账号”选项,或者使用本政策结尾提供的联系方式直接与我们取得联系。我们将在验证您的所有权后为您办理账户注销手续。
5.2 除非法律法规另有特殊规定,在您的账号注销完成后,我们将删除该账号下的全部游戏记录和个人信息,您将无法再继续登录该账号使用我们的产品与服务。
六. 如何管理或删除您的个人信息
6.1 您有权随时查看或访问我们在产品中收集的与您相关的信息,若发现任何错误或需要更新,您有权要求我们进行更正。
6.2 若您需要我们更正或彻底删除我们持有的您的数据,可以通过向客服邮箱发送书面邮件申请,我们会在核实您提供的真实身份证件后予以办理。
6.3 撤回同意授权:您可以撤销之前对我们的授权。对于与第三方社交账户的关联,您可以直接在游戏设置中点击“解除绑定”来完成解绑。对于设备基本权限(如相机、通知、存储等),您可以在手机自身的“设置”-“应用”-“Mergic Realm”-“权限”中将其关闭。
6.4 在符合国家安全、公共利益、刑事起诉及调查、或者涉及我们的重大商业机密等情形下,我们可能无法响应您的删除或更正要求。
七. 未成年人个人信息保护
7.1 我们极度重视未成年人个人信息的安全。如果您是 18 周岁以下的未成年人,应当在您的父母或监护人的陪同与指导下仔细阅读本隐私政策,并在获得他们同意的前提下使用我们的产品和服务。
7.2 特别地,如果您是 14 周岁以下的儿童,请确保您的监护人已完全同意本政策并在指导下进行注册和游戏。
7.3 监护人一旦同意本政策及特定《儿童隐私保护指南》,即代表监护人同意我们收集和合理使用儿童的游戏行为等数据。
7.4 我们为未成年人家长提供了家长监护项目。如果您作为家长或法定监护人,希望限制未成年人的游戏时间、退款充值或限制登录,可以随时与我们客服团队取得联系并递交家长监护申请。
八. 隐私政策的更新
8.1 我们的产品和服务会根据市场和技术发展进行升级。一旦本《隐私政策》发生重大变更,我们会及时进行修订,并在新版本发布时通过游戏内弹窗、公告或消息推送的方式将更新详情告知您。
8.2 未经您明示授权,我们绝不会限制或减少您在本协议下应享有的合法隐私权利。
九. 其他说明与联系方式
9.1 本《隐私政策》自最近更新及公布日期起正式生效实施。
9.2 如果您对本政策有任何疑问、意见、投诉或建议,或者认为我们未能完全保护您的个人隐私,您随时可以通过书面邮件与我们客服进行联络。
我们承诺将在受理您的请求并在核实身份后的 15 个工作日内予以答复或处理。如果您对我们的答复不满意,您也可以向行业监管部门进行投诉。
游戏产品的专用客户服务邮箱如下:
| 游戏名称 | 客户服务邮箱 |
|---|---|
| Mergic Realm | beijingweifangkeji@126.com |
Privacy Policy
Weifang ("we", "our", or "us") understands the importance of your personal information and takes all measures to protect your personal information in a safe and reliable manner. Through this Privacy Policy, we hope to explain to you how we collect, use, save, and transfer such information when you play our game Mergic Realm and use its related services.
We will seek your prior consent when we use the information for purposes other than those specified in this policy. You are expected to carefully read the contents of this Privacy Policy and confirm your full understanding before using our products or services.
I. How Weifang collects your personal information
1.1 Personal information you provide to Weifang
To play the games provided by Weifang and use various services, you can choose to create an account using your Apple ID account.
If you choose to log in using an Apple ID account, you need to share your corresponding account details (including your account identifier). The above account is used only to identify and verify your identity. This also helps Weifang pair your account identifier to the game account, enabling synchronization of game data between different devices, avoiding the loss of game data (levels/items), and protecting your account security.
1.2 The personal information or authorization you provide to Weifang
Weifang collects your personal information during your use of our products or services or provides you with relevant services after obtaining your authorization. If you choose to refuse or revoke such authorization, you will be unable to use such specific functions or services. However, your use of other game functions will not be affected. You can cancel or revoke such authorization in your mobile device settings at any time.
1.3 Instructions for obtaining information or permissions
| Service/Function | Scenario triggering | Information type / permission | Description |
|---|---|---|---|
| Apple ID Login | The user enters the game and clicks to log in for the first time | Personal information: Apple ID identifier | Paired with game data like game progress to protect user account security. |
| Mobile device information | User’s first use / running game | Personal information: IMEI, IMSI, device type, Android ID, MAC address | Important identifier of the account to ensure account security, retain game progress, and ensure compatibility. |
| Scan QR Code | The user clicks scanning function for the first time | Camera and storage permission | The user can add game friends or scan codes using this function. |
| Game Update | The user updates the game | Permission: External storage access | To save downloaded assets on the device, ensuring game security and smooth execution. |
| Share | The user shares screenshots or screen captures | Permission: External storage | Saves the screen capture temporarily to the device before sharing the game image. |
| Advertising | The user watches advertisements in the game | Permission: Location (approximate), external storage, IDFA, AAID | Enables localized or tailored ads so that users can redeem in-game items. |
| Push Notification | The user accepts game notifications | Permission: Notification | Informs users about game updates, activity events, and stamina recovery. |
| Account Support / Refund | The user contacts customer support for item loss or recharge issues | Personal information: Account ID, phone number/email, recharge records | Used to verify account ownership and assist in solving account issues or item loss. |
| Questionnaire survey | The user volunteers to participate in survey | Sensitive personal info: gender, age, occupation, recharge records, education level | Analyzes user profiles to improve design. Rejecting this does not affect gameplay. |
| Physical Reward Delivery | The user wins a physical prize and claims it | Sensitive personal info: Name, phone number, contact mailing address | Strictly used to deliver the physical prize, deleted or anonymized afterwards. |
| Copy/Paste Text | User copies or pastes ID or other text | Permission: Clipboard data access | Easy for users to copy/paste game IDs or promotional coupon codes. |
| Device Sensors | Running the game | Permission: Device sensors (e.g. Gravity sensor) | Confirms screen orientation (landscape or portrait) for game UI compatibility. |
| Share/Follow Verification | User clicks to share or follow social channels | Installed Application List | Verifies if target app (e.g. relevant social applications) is installed to enable the sharing/following functions. |
* Where a player does not request account deletion, such data will be retained for 180 days after the Game is shut down, before it is deleted or anonymized.
1.4 Exemptions according to laws and regulations
Weifang can obtain your relevant information without your consent according to laws and regulations if such information is:
1.4.1 Related to national security and national defense;
1.4.2 Related to public security, public health, and major public interests;
1.4.3 Related to criminal investigation, prosecution, trial, and execution of judgment;
1.4.4 Related to other cases specified by laws and regulations.
1.5 Third-Party Services (SDKs)
For account security and functionality, we integrate SDKs from third-party partners. We ensure they maintain adequate data security protection level.
| Third Party | Privacy Policy Link |
|---|---|
| Unity | https://unity.com/legal/privacy-policy |
| Chartboost | https://answers.chartboost.com/en-us/articles/200780269 |
| Admob | https://policies.google.com/privacy |
| Pangle | https://www.pangleglobal.com/privacy |
| Applovin | https://www.applovin.com/privacy/ |
| IronSource | https://www.is.com/privacy-policy/ |
| Mintegral | https://www.mintegral.com/en/privacy |
II. How Weifang uses your personal information
Weifang may use the information collected during provision of services for the following purposes:
2.1 Functionality: To implement the functions of our products or services as
agreed in this policy;
2.2 Security & Verification: To perform authentication, anti-cheating, and
security protection, ensuring a secure environment;
2.3 Statistics: To compile usage statistics to identify trends (which do
not contain any personally identifiable information);
2.4 Updates: For software updates and version controls;
2.5 Surveys: To invite you to participate in user experience surveys
related to Mergic Realm;
2.6 Deletion/Anonymization: To stop using and delete/anonymize your
information when you request account cancellation.
III. How Weifang shares, transfers and discloses information
3.1 Sharing
Except for the following cases, Weifang will not share your personal information with others:
3.1.1 With your explicit consent or permission;
3.1.2 According to laws, legal proceedings, or mandatory requirements of
administrative/judicial authorities;
3.1.3 To protect the legitimate interests (life, property, safety) of you, other users, or
the public;
3.1.4 As required under the user agreements or terms of services.
3.2 Transfer
We will not transfer your personal information to others, except in the following cases:
3.2.1 With your explicit consent;
3.2.2 During acquisitions, mergers, bankruptcies, liquidations, or reorganizations, in which
case we will require the successor to continue performing obligations under this Privacy
Policy.
3.3 Public Disclosure
We will only disclose your personal information publicly:
3.3.1 After obtaining your explicit consent;
3.3.2 As required by law, litigation, or competent governmental departments.
IV. Security and Storage of personal information
4.1 We retain your personal information only for the period necessary for the purposes set forth in this policy, unless a longer retention period is required by law.
4.2 The internet environment is not 100% secure, but we will do our best to guarantee the safety of your data. In the event of a security incident, we will promptly inform you of the incident status, impact, remedial measures, and contact information.
V. Account cancellation
5.1 You have the right to cancel your registered account at any time. To ensure account security, you can submit your account cancellation request using the "Cancel Account" option in the game settings or contact us via the customer service email. We will cancel the account after verifying ownership.
5.2 Upon cancellation, all information related to your account (including personal information and game logs) will be deleted, and you will not be able to use the products associated with that account.
VI. How to manage or delete your personal information
6.1 You have the right to access your personal data and correct or supplement it if there are any errors.
6.2 If you wish to delete your data, you can contact us via email. We will process your request after verifying your identity.
6.3 Withdrawing Consent: You can withdraw your authorization. For Apple ID binding, you can click "Unpair" in game settings. For device permissions, navigate to "Settings" -> "Applications" -> "Mergic Realm" -> "Permissions" to disable them.
6.4 We may not respond to your request if it relates to national security, public safety, criminal investigations, or business secrets.
VII. Protection of minors' personal information
7.1 We attach immense importance to the protection of minors' personal information. If you are under 18, your guardian must read this policy carefully and authorize your usage of our services.
7.2 Children under 14 years of age must obtain the permission of their parent or legal guardian in advance and complete registration under their guidance.
7.3 If you are a guardian, reading and agreeing to this policy represents consent to our collection of the child's gameplay data.
7.4 We support Parent Guardianship Projects to help manage the playtime and spending of minors. You can contact us to apply for parental controls.
VIII. Update of the privacy policy
8.1 We will update this policy in case of product changes or regulatory updates, notifying you via in-game notices or push notifications.
8.2 We will not reduce your rights under this Privacy Policy without your explicit authorization.
IX. Miscellaneous & Contact Info
9.1 This Privacy Policy shall take effect as of the date of promulgation.
9.2 If you have any questions, concerns, complaints, or suggestions regarding this policy, please contact us. We will reply within 15 working days after verifying your identity.
Customer service email details:
| Game | Support Email |
|---|---|
| Mergic Realm | beijingweifangkeji@126.com |